Arguably being one of the most popular bingo sites in the industry, Tombola has many selling points – withdrawal times can vary depending on a number of factors, though this is never usually more than 72 hours.
When playing bingo online, one of the biggest concerns for players is how long it takes to receive a payout from the site once you authorise the withdrawal of your winnings.
The site offers many different options both for making deposits and also withdrawals, so it is essential to find the one that is right for you and serves the purposes of your gameplay.
Waiting to receive any winnings you withdraw can be a headache for players, especially if the transaction is not confirmed instantly.
Playing online bingo can be a fun and enjoyable way to relax. This is something that Tombola prides itself on, making sure its players have an unparalleled experience with anywhere else in the industry.
The withdrawal process is a vital part of customer satisfaction, and Tombola consequently works hard to make surer that this is consistent throughout.
What Are The Withdrawal Options Available At Tombola?
One of the selling points of Tombola is that it offers its customers a wide range of options when it comes to making withdrawals.
Perhaps still one of the most popular withdrawal methods in the industry is that of either Visa or Mastercard, with these still widespread. For players who are using a mobile device, many often can easily integrate their banking app with Tombola to increase the efficiency of making deposits and withdrawals.
|Withdrawal Methods ||Payout times |
|Visa ||Same day |
|MasterCard ||1-2 days |
|PayPal ||1-3 days |
|Trustly ||1-3 days |
|Neteller ||1-3 days |
Last summer, meanwhile, it was revealed that Tombola had increased the speed at which Visa withdrawals could be made on its site, with customers reporting they received their winnings in less than two hours.
It is common in the industry for players to receive their winnings after 48 hours and, in worst-case scenarios, within up to five days.
Internet payment gateways, more commonly known as e-wallets, are also popular withdrawal methods in the industry, and Tombola offers a number of these to players.
In particular, PayPal is one of the more common options, and it is easy to recognise the benefits, especially from a convenience standpoint. Setting up a PayPal account is easy, and it does not take too much longer to link up your bank account and authenticate this.
Making a withdrawal via PayPal from Tombola is more or less instant, making it a popular choice among bingo enthusiasts.
Again, integrating the PayPal app makes this process even more efficient – the authentication process is quick and easy, and you should see funds appear in your PayPal account within minutes of authorising the withdrawal transaction on the Tombola site.
Also available for players at Tombola are Trustly and Neteller, and these can vary in terms of how long it takes to receive a withdrawal – it can be the same day or up to 48 hours.
It is evident that Tombola takes its customers’ satisfaction very seriously, and withdrawal times play a big part in this.
How Does The Withdrawal Process Work At Tombola?
The withdrawal process at Tombola could not be any easier or more seamless. When you decide that you would like to withdraw your funds from the site, simply visit your account and click to make a withdrawal.
You will be presented with many options to withdraw, though you can easily register at one of these if you have not already.
Enter the amount that you want to withdraw from your Tombola account. This cannot exceed the total amount of funds, while there is also a minimum withdrawal of £10.
It is also worth checking to ensure that you do not have any funds in there that are part of a bonus that you still need to wager as part of the wagering requirements.
You will be prompted with a question asking if you are sure that you want to withdraw this amount before you can then confirm the transaction.
Depending on the payment method, this will then appear in your account within the specified timeframe.
In some cases, you may even get an email confirmation, depending on your payment method – PayPal, for example, usually notifies people when they receive a payment.
If you have any payment apps, you will again receive a notification on your phone.
What Is Security Like At Tombola For Making Withdrawals?
All online gambling sites that are registered by the UKGC (UK Gambling Commission) are required by law to have various security measures in place on their sites.
Tombola is no different in this case and, as a result, has SSL (Secure Socket Layer) encryption technology in place, which helps to protect transactions.
In addition, this software helps to keep a player’s banking information safe from any external threats. Meanwhile, using a payment gateway (PayPal) to make transactions adds an extra layer of security.
What To Do If I Have Not Received Payment After One Week
In the very rare case that you do not receive a withdrawal after one week, the key is not to panic.
Tombola has a wide variety of customer service options to choose from for getting in touch with the contact centre, with Live Chat being the most popular.
Initially, this is the best way of reaching out because you will get a reply within minutes and be advised on the best course of action.
It helps if you have your account details to hand because they will be able to see the activity on your account, when you processed the transaction and if it went through.
However, they could also advise you to send a detailed email explaining the critical components of the transaction, which may be referred higher to senior management, who will then be compelled to investigate the matter further.
|Customer Service Options available at Tombola |
|Live chat |
|Social media |
In addition, it is also worth following up with your bank and also the payment method that you used (if you used an e-wallet) and explaining the details of the transaction again.
If it is a simple matter, this could well be resolved within one week, though an internal investigation can take up to one month, depending on the nature of the enquiry.
The Effect Of Tombola’s Acquisition On The Reliability Of Its Payment Technology
Following the recent acquisition of the bingo site by leading operator conglomerate Flutter Entertainment, it has seen the bingo brand benefit from even more expertise across vital functions of its business.
Each of Flutter’s brands is leading the way in technology within the industry. As a result, this can only help Tombola to improve in the future, especially from a customer perspective.
When it comes to payouts, though, the landscape is encouraging for Tombola, and with waiting times that vary between instant and up to 72 hours, this is a great benefit for customers.
Last updated: Jan 24, 2023