- Nicely presented
- Works well on mobile
- Choice of customer service options
- No table games
Last Updated on June 18, 2020 by Lillian Grey
Established in 2018, MRQ Casino is definitely different from other casino sites, especially in how it is presented and its subtle, relaxing branding which actually makes for a refreshing change in the online casino industry. A shade of tranquil, sea blue greets your eyes as soon as you land on the site in the form of an inviting banner which features a welcome bonus that is also just as visually appealing.
The thing that strikes you about mrQ Casino, is that it is more of a ‘next generation’ casino with some unique selling points and a ‘cool’ social element about it, which appears to be reflected as a secondary rotating banner which tells you how much was just won on certain games.
MRQ Casino Welcome Bonus
In the online gambling industry, welcome bonuses differ considerably between each casino. At mrQ Casino, they have gone down the free spins route, offering 10 for up to a £10 first deposit. This can appear quite meagre, however, anything can happen with free spins and you can find yourself winning a substantial amount. To claim, simply click ‘Join Now’ and you will be taken to the registration page to fill in your details.
Other Bonuses and Promotions
Various promotions are on offer at mrQ Casino so it is well worth keeping an eye on these via their ‘promotions page’ as these can change regularly or only be valid for a certain amount of time. They can either be product related or even take into account competition entry.
MRQ Casino Games
Compared to other casino sites that have hundreds of slots to choose from, mrQ Casino has less than 100, however, there are still plenty of different ones to select which vary by theme including Irish Luck, Long Island and Jaguar Temple, while you can also play each slot on demo mode for free until you get used to them. Players also have a choice of 90 ball and 75 ball bingo rooms that they can join, each of which differ in theme and also the prize pools that are on offer.
mrQ Casino Software
mrQ Casino partners with just five, albeit reputable software providers which provide their slots and bingo products and these include Microgaming, NetEnt, Quickspin, Thunderkick and Pariplay. Despite having a relatively small portfolio of slots, they have done well to vary their offering.
Live Casino Games
Because this is primarily a site for online bingo players, there are no live casino games, which mrQ Casino need to think carefully about if they are wanting to appeal to a greater audience of players, though there is certainly potential for them to offer this function in the future.
mrQ Casino Mobile Casino
While there is no mobile app, the experience that mrQ Casino players get via their mobile and tablet is as good as any other online casino. With a highly functional and easy to navigate user interface, plus slots and bingo games which are just as immersive as on desktop, it is fair to say that mrQ Casino have done a good job with their mobile site, which functions well across both Android and iOS platforms.
Deposit and Withdrawal Methods
When it comes to payment methods, mrQ Casino really has a limited amount available to players which is highly surprising. These include Visa and Mastercard (Debit and Credit), online payment gateway PayPal and also Pay By Mobile, across the O2, Three and EE networks.
Deposit times are usually instantaneous, though to do this, you are first required to register an account and then select the banking method that you wish to use. Withdrawal times though can vary depending on the method that you use, though tends to be between five and 10 working days. It is worth also noting as well, that you cannot withdraw using the Pay By Mobile option. The mrQ Casino site is safely encrypted with technology, which ensures that all customer details stay secure and private.
Customer Service Options
At mrQ Casino, there is actually a wide range of customer service methods available so that you are able to reach out if you have a question. Perhaps the most popular, which is industry standard really, is the Live Chat function, which is operational between 8.30 and 17.30 apart from on bank holidays and weekends, though is usually highly responsive with a focus on solving issues quickly and effectively. Also there is an email address provided for customers who may have a series of questions or issues that they would like resolving, however, this can usually take between 24 and 48 hours to respond to (depending on the context of the email). Furthermore, for those customers who prefer to get in contact via post, there is also a corporate address available, however, it can take a lot longer for the casino to respond to this. In addition a comprehensive FAQs section is available which endeavours to address a number of issues, so it is always worth checking this first!
BingoSites.Net’s Final Thoughts
Despite having what is arguably, one of the cleanest most well presented casino sites with some of the nicest branding, mrQ Casino does have room for improvement which can be said for a lot of online casinos though it does do a lot things well. Their bingo product is very good, while the slots that they offer have clearly been thoughtfully chosen. Well optimised and very clean on mobile this is definitely worth giving a try, especially if you are new to the industry as this would make for the perfect site to start off with. Sign up to mrQ Casino today and enjoy a great casino experience!